Good thing, it’s really easy to setup now. In such scenario, obviously, Office 365 Admins will prefer to get some kind of notification (like over email), which tell them about the issue as soon as Microsoft posts something in the Health Center. Now, we are back to the topic of this article. So, what can we do about it? Configure Notifications
In this scenario, if the Office 365 Admins are not proactive enough (hard to be in such cases!), and checking the Health status very frequently, chances are they will know only after users start complaining! In the above example, if your users are facing issues in accessing the mailbox archive, you now know why and chose to send a local/global communication to your end users based on the updates in the portal.īut essentially, it’s quite a reactive approach. If you click on the Title of any of the messages, it will show detailed history of all the status, troubleshooting and current status.Īnd there you have it. It will list down all the ongoing incidents in office 365 environment across various applications. Just login to the Office 365 Admin portal, and go to the Service Health under Health Category. Even though this is very basic, but could be useful for users who are getting started with Office 365 Administration. So, now that we know where to look, lets just quickly take a tour about how and what to look for. SharePoint pages not loading correctly, unable to sign-in to MS Teams etc.), make sure to check the Office 365 Admin Portal and look into the Service Health, where MS Publishes all Office 365 Health related details, including the updates about troubleshooting. If you are facing any issues with your office 365 environment (i.e. So, what exactly we are trying to solve here? Well very basic actually. Instead Microsoft released Office 365 Service Communications API, which not only provides the features covered by the retired API, but can also provide real time monitoring, if required.
I have put an update on that article about this, so that you can save your time by NOT attempting to try n make that work anymore. It was based on the API “shdtenantcommunications”, which has now been discontinued by Microsoft.
I wrote an article on how to Automate Office 365 Health Status Monitoring using PowerShell a couple of years ago, which was found very useful for many Office 365 Admins.